Public profile
£0/ organisation / month
A public presence and the right to respond.
- Public profile, logo and review responses
- Public performance statistics
- Member-submitted reviews and ratings
FREE FOR PEOPLE. BUILT FOR ACCOUNTABLE ORGANISATIONS.
Turn local concerns
into visible progress.
People can report issues, request support and leave reviews free of charge. Organisations pay for the tools that help their teams manage and resolve cases.
30-day Team workspace pilot · no card requiredStarter
£29/ organisation / month
3 team members · one organisation workspace
- Public profile, logo and review responses
- Assigned complaints and case management
- Private case conversations and progress updates
- Resolution evidence and public progress history
- Workspace status charts
Team
£79/ organisation / month
10 team members · one organisation workspace
- Public profile, logo and review responses
- Assigned complaints and case management
- Private case conversations and progress updates
- Resolution evidence and public progress history
- Workspace status charts
- Secure export of assigned case statistics
Network
£199/ organisation / month
30 team members · one organisation workspace
- Public profile, logo and review responses
- Assigned complaints and case management
- Private case conversations and progress updates
- Resolution evidence and public progress history
- Workspace status charts
- Secure export of assigned case statistics
Introductory pilot prices in GBP. Taxes, if applicable, are shown on your invoice. Plan requests are reviewed manually; no card is collected and no automatic payment is taken. Public replies remain available after a workspace subscription ends.
Extra support when you need it.
Guided onboarding & team training: from £149 once. A tailored setup session and an agreed training plan.
For large public services, multiple organisations or bespoke integrations, request a custom proposal. Scope, delivery dates and fees are agreed before any work starts.
Discuss your organisation’s needs →A fair public record.
Subscriptions fund workflow tools. They do not buy higher ratings, favourable moderation or the removal of complaints.
A resolved review retains its original star rating. The reviewer or an administrator confirms resolution; an organisation’s request alone does not mark it resolved.